Contact
If you have any questions, requests or concerns, please do not hesitate to contact us!
We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We apologize for any inconvenience. If you have any questions, do not hesitate to contact us.
We have set up hotlines to put you straight through to the responsible authorities:
For general questions:
Vienna: +43 1 997 14 72 49 and +43 1 997 14 72 39
Graz: +43 316 890 824 80
Innsbruck: +43 512 890 149 60
Salzburg: +43 512 890 149 51
Questions about incoming payments:
+43 1 997 14 72 13 and +43 1 997 14 72 35
Questions about parcel shipping:
+43 1 997 14 72 11, +43 1 997 14 72 15 and +43 1 997 14 72 11 46
Questions about the ONLINE order process:
+43 1 997 14 72 36 and +43 1 997 14 72 36 38
You can also use our contact form to contact us.
philoro EDELMETALLE GmbH
Währinger Straße 26
A-1090 Vienna
Austria
Tel: +43 1 997 14 72
Fax: +43 1 997 14 72 100
E-Mail: info@philoro.com
Web: www.philoro.at
Please note that an FFP2 mask must be worn when entering the store and that only 2 customers are allowed to be in the store at the same time.
Opening Hours
Mo - Thu | 09:30 h - 18:00 h |
Fr | 09:30 h - 16:00 h |
Sa | 09:30 h - 13:00 h |
philoro EDELMETALLE GmbH
Schallmooser Hauptstraße 18
A-5020 Salzburg
Austria
Tel: +43 662 26 50 37
Fax: +43 662 26 50 37 100
E-Mail: salzburg@philoro.com
Web: www.philoro.at
Please note that an FFP2 mask must be worn when entering the store and that only 1 customer is allowed to be in the store at the same time.
Opening Hours
Mo - Thu | 09:00 h - 17:30 h |
Fr | 09:00 h - 16:00 h |
Sa | 09:30 h - 13:00 h |
philoro EDELMETALLE GmbH
Conrad-von-Hötzendorf-Straße 12
A-8010 Graz
Austria
Tel: +43 316 890 824
Fax: +43 316 890 824 15
E-Mail: info@philoro.com
Web: www.philoro.at
Please note that an FFP2 mask must be worn when entering the store and that only 2 customers are allowed to be in the store at the same time.
Opening Hours
Mo - Thu | 09:30 h - 18:00 h |
Fr | 09:30 h - 16:00 h |
philoro EDELMETALLE GmbH
Maria-Theresien-Straße 42a
A-6020 Innsbruck
Austria
Tel: +43 512 890 149
Fax: +43 512 890 149 15
E-Mail: info@philoro.com
Web: www.philoro.at
Store collections are expected to be possible again from February 8, 2021 onwards - after the 3rd lockdown.
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Opening Hours
Mo - Thu | 09:30 h - 13:00 h 13:30 h - 18:00 h |
Fr | 09:30 h - 13:00 h 13:30 h - 16:00 h |
philoro EDELMETALLE GmbH
Barfußgässchen 11
04109 Leipzig
Germany
Tel: +49 / 341 / 231 018 20
Fax: +49 / 341 / 231 018 21
E-Mail: info@philoro.de
Web: www.philoro.de
Opening Hours
Mon - Thu | 09:30 h - 18:00 h |
Fri | 09:30 h - 16:00 h |
Sat | 10:00 h - 15:00 h |
philoro EDELMETALLE GmbH
Leipziger Platz 1
10117 Berlin
Germany
Tel: +49 30 206 33 995 0
Fax: +49 30 206 33 995 1
E-Mail: info@philoro.de
Web: www.philoro.de
Opening Hours
Mo - Thu | 09:30 h - 18:00 h |
Fr | 09:30 h - 16:00 h |
Sa | 10:00 h - 15:00 h |
philoro EDELMETALLE GmbH
Neuer Wall 77
20354 Hamburg
Deutschland
Tel: +49 (0) 40 181000300
Fax: +49 (0) 341 231 018 21
E-Mail: hamburg@philoro.de
Web: www.philoro.de
Opening Hours
Mo - Do | 09:30 h - 18:00 h |
Fr | 09:30 h - 16:00 h |
Sa | 10:00 h - 15:00 h |
philoro EDELMETALLE GmbH
Konviktstraße 10b
79098 Freiburg
Germany
Tel: +49 761 881 77 344
Fax: +49 341 231 018 21
E-Mail: info@philoro.de
Web: www.philoro.de
Opening Hours
Mo - Thu | 09:30 h - 18:00 h |
Fr | 09:30 h - 16:00 h |
Sa | 10:00 h - 15:00 h |
philoro EDELMETALLE GmbH
Baumwollbörse
Wachtstraße 20
28195 Bremen
Germany
Tel: +49 421 244 04 400
Fax: +49 341 231 018 21
E-Mail: info@philoro.de
Web: www.philoro.de
Opening Hours
Mo - Thu | 09:30 h - 18:00 h |
Fr | 09:30 h - 16:00 h |
Sa | 10:00 h - 15:00 h |
philoro EDELMETALLHANDEL AG
Wirtschaftspark 25 (NAVI Industriestrasse 753)
9492 Eschen
Liechtenstein
Tel: +423 373 5075
E-Mail: info@philoro.li
Web: www.philoro.li
We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We ask for your understanding and endeavor to process your inquiries as soon as possible.
Opening Hours
Mon - Thu | 09:00 h - 17:00 h |
Fri | 09:00 h - 13:00 h |
philoro SCHWEIZ AG
St. Gallerstraße 7
9300 Wittenbach
Schweiz
Tel: +41 71 229 09 99
Fax: +41 71 229 09 93
E-Mail: info@philoro.ch
Web: www.philoro.ch
We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We ask for your understanding and endeavor to process your inquiries as soon as possible.
Opening Hours
Monday - Thursday | 09:30 h - 18:00 h |
Friday | 09:30 h - 16:00 h |
Saturday | 10:00 h - 15:00 h |
philoro SCHWEIZ AG
Pelikanstrasse 6/8
8001 Zürich
Tel: +41 44 226 99 99
Fax: +41 71 229 09 93
E-Mail: info@philoro.ch
Web: www.philoro.ch
We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We ask for your understanding and endeavor to process your inquiries as soon as possible.
Payment options: cash
Opening Hours
Mo-Do | 09:30 h - 18:00 h |
Fr | 09:30 h - 16:00 h |
Sa | 10:00 h - 15:00 h |