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About us

Contact

If you have any questions, requests or concerns, please do not hesitate to contact us!

We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We apologize for any inconvenience. If you have any questions, do not hesitate to contact us.

We have set up hotlines to put you straight through to the responsible authorities:

For general questions:
Vienna: +43 1 997 14 72 49 and +43 1 997 14 72 39

Graz: +43 316 890 824 80

Innsbruck: +43 512 890 149 60

Salzburg: +43 512 890 149 51

Questions about incoming payments:
+43 1 997 14 72 13 and +43 1 997 14 72 35

Questions about parcel shipping:
+43 1 997 14 72 11, +43 1 997 14 72 15 and +43 1 997 14 72 11 46

+43 699 18 33 55 25

Questions about the ONLINE order process:
+43 1 997 14 72 36 and +43 1 997 14 72 36 38

You can also use our contact form to contact us.

philoro EDELMETALLE GmbH
Währinger Straße 26
A-1090 Vienna
Austria

Tel: +43 1 997 14 72
Fax: +43 1 997 14 72 100

E-Mail: info@philoro.com
Web: www.philoro.at

Opening Hours

Mo - Thu
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Sa
09:30 h - 13:00 h
Store in Salzburg, Schallmooser Hauptstraße 18

philoro EDELMETALLE GmbH
Schallmooser Hauptstraße 18
A-5020 Salzburg
Austria

Tel: +43 662 26 50 37
Fax: +43 662 26 50 37 100

E-Mail: salzburg@philoro.com
Web: www.philoro.at

Please note that an FFP2 mask must be worn when entering the store and that only 1 customer is allowed to be in the store at the same time.

Opening Hours

Mo - Thu
09:00 h - 17:30 h
Fr
09:00 h - 16:00 h
Sa
09:30 h - 13:00 h
Store in Graz, Conrad-von-Hötzendorf-Straße

philoro EDELMETALLE GmbH
Conrad-von-Hötzendorf-Straße 12
A-8010 Graz
Austria

Tel: +43 316 890 824
Fax: +43 316 890 824 15

E-Mail: info@philoro.com
Web: www.philoro.at

Please note that an FFP2 mask must be worn when entering the store and that only 2 customers are allowed to be in the store at the same time.

Opening Hours

Mo - Thu
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Store in Innsbruck, Maria-Theresien-Straße

philoro EDELMETALLE GmbH
Maria-Theresien-Straße 42a
A-6020 Innsbruck
Austria

Tel: +43 512 890 149
Fax: +43 512 890 149 15

E-Mail: info@philoro.com
Web: www.philoro.at

Store collections are expected to be possible again from February 8, 2021 onwards - after the 3rd lockdown.

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Opening Hours

Mo - Thu
09:30 h - 13:00 h
13:30 h - 18:00 h
Fr
09:30 h - 13:00 h
13:30 h - 16:00 h
Store in Leipzig, Barfußgässchen

philoro EDELMETALLE GmbH
Barfußgässchen 11
04109 Leipzig
Germany

Tel: +49 / 341 / 231 018 20
Fax: +49 / 341 / 231 018 21

E-Mail: info@philoro.de
Web: www.philoro.de

Opening Hours

Mon - Thu
09:30 h - 18:00 h
Fri
09:30 h - 16:00 h
Sat
10:00 h - 15:00 h
Store in Berlin, Leipziger Platz

philoro EDELMETALLE GmbH
Leipziger Platz 1
10117 Berlin
Germany

Tel: +49 30 206 33 995 0
Fax: +49 30 206 33 995 1

E-Mail: info@philoro.de
Web: www.philoro.de

Opening Hours

Mo - Thu
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Sa
10:00 h - 15:00 h
Our new store in Hamburg!, Neuer Wall

philoro EDELMETALLE GmbH
Neuer Wall 77
20354 Hamburg
Deutschland

Tel: +49 (0) 40 181000300
Fax: +49 (0) 341 231 018 21

E-Mail: hamburg@philoro.de
Web: www.philoro.de

Opening Hours

Mo - Do
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Sa
10:00 h - 15:00 h
New Store in Frankfurt, Schillerstraße 15-17

philoro EDELMETALLE GmbH
Schillerstraße 15-17
60313 Frankfurt am Main

Tel: +49 (0) 69 153257182
E-Mail: frankfurt@philoro.de

Store in Freiburg, Konviktstraße

philoro EDELMETALLE GmbH
Konviktstraße 10b
79098 Freiburg
Germany

Tel: +49 761 881 77 344 
Fax: +49 341 231 018 21


E-Mail: info@philoro.de
Web: www.philoro.de 

Opening Hours

Mo - Thu
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Sa
10:00 h - 15:00 h
Store in Bremen, Wachtstraße

philoro EDELMETALLE GmbH
Baumwollbörse
Wachtstraße 20
28195 Bremen
Germany


Tel: +49 421 244 04 400
Fax: +49 341 231 018 21

E-Mail: info@philoro.de
Web: www.philoro.de 

Opening Hours

Mo - Thu
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Sa
10:00 h - 15:00 h
Store in Eschen, Wirtschaftspark

philoro EDELMETALLHANDEL AG
Wirtschaftspark 25 (NAVI Industriestrasse 753)
9492 Eschen
Liechtenstein

Tel: +423 373 5075

E-Mail: info@philoro.li
Web: www.philoro.li

We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We ask for your understanding and endeavor to process your inquiries as soon as possible.

Opening Hours

Mon - Thu
09:00 h - 17:00 h
Fri
09:00 h - 13:00 h
Store in Wittenbach, St. Gallerstraße 7

philoro SCHWEIZ AG
St. Gallerstraße 7
9300 Wittenbach
Schweiz

Tel: +41 71 229 09 99
Fax: +41 71 229 09 93​

E-Mail: info@philoro.ch
Web: www.philoro.ch

We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We ask for your understanding and endeavor to process your inquiries as soon as possible.

Opening Hours

Monday - Thursday
09:30 h - 18:00 h
Friday
09:30 h - 16:00 h
Saturday
10:00 h - 15:00 h
New Store in Zurich, Pelikanstrasse 6/8

philoro SCHWEIZ AG
Pelikanstrasse 6/8
8001 Zürich



Tel: +41 44 226 99 99
Fax: +41 71 229 09 93

E-Mail: info@philoro.ch
Web: www.philoro.ch

We would like to inform you that due to the Covid 19 situation, delivery delays that we cannot influence and delays in processing inquiries and orders may occur. We ask for your understanding and endeavor to process your inquiries as soon as possible.

Payment options: cash

Opening Hours

Mo-Do
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Sa
10:00 h - 15:00 h

Inquiry form

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