Awards

philoro received awards!

We are delighted and very proud to present you the follwing awards.

Branchenmonitor 2022: philoro is awarded 1st place for Customer Satisfaction!

philoro SCHWEIZ AG was examined by the Swiss Institute for Quality Tests GmbH as part of the "Branchenmonitor 2022" study regarding the satisfaction of Swiss consumers and was awarded first place in the category "Customer Satisfaction". Since the satisfaction of our customers is our highest concern, we are particularly pleased about this confirmation of our work.

In the "Gold & Coins (Online Shops)" branch, philoro was awarded in the following categories:

• 1st place customer satisfaction
• 2nd place value for money
• 3rd place customer service

For a summary of the study, see https://www.qualitaetstest.ch/awards/schweizer-branchenmonitor-2022

FOCUS MONEY: philoro EDELMETALLE Germany is record test winner!
For the 6th time in a row!

In the current evaluation for the year 2022, the diverse philoro services and offers received the grade "very good" 7 times. This means that the company in Germany is also among the top group in the current ranking and one of the quality leaders in gold trading.

On behalf of the German magazine Focus Money, the independent German Financial Services Institute (DFSI) from Cologne uses a sophisticated catalog of questions to regularly examine the market and the traders. Because transparency, conscientiousness and trust are essential requirements in this market.

philoro 7 times with the grade "very good"

In the current study, DFSI experts attest philoro top results in the categories "Best Gold Dealer" and "Best Service". The Leipzig-based family business is also one of the best of the best as a gold bar dealer and gold coin dealer. As a gold buyer, philoro also scored "very good". Overall, philoro received 7 "Very Good" and a top rating for storage.

EURO am Sonntag Gold Trader Test 2020:
philoro receives top marks and offers the best prices and conditions!

Leipzig, November 2nd, 2020: philoro EDELMETALLE will be one of Germany's best precious metal dealers in 2020 - as in previous years.

This is confirmed by one of the oldest and most comprehensive tests for precious metal traders in Germany. The renowned magazine € uro am Sonntag and the German Customer Institute (DKI) put the industry giants through their paces.

10 precious metal dealers were rated in around 280 customer contacts according to 265 individual criteria.

The result: philoro scored “good” or “very good” in all categories. In the overall assessment, the company achieved the rating “very good”. In the category prices / conditions, philoro was voted first, ahead of all other providers.

Philoro achieved the grades good or very good in the following areas:

• Prices / conditions
• Security & Transparency
• trade
• Customer service
• Overall rating

We are proud of the award and would like to thank our customers most sincerely for their many years of loyalty and the trust they have placed in us.

Focus Money: philoro is the best precious metal trader in 2020!
For the 4th time in a row!

An eventful year 2019 lies behind the precious metals industry. Focus Money magazine has once again chosen Germany's best gold traders this year.

The categories were each divided into the branches and online sales, whereby philoro EDELMETALLE GmbH was able to secure the top grade "very good" in 5 of 6 disciplines. As such, it continues to be one of the leading trading houses for precious metals and investments. A fact that the renowned FOCUS MONEY test can attest to.

Philoro was chosen as the test winner in the following categories:

• Best Gold Trader (branch/online)
• Best service (branch/online)
• Best Gold Bar Dealer (branch/online)
• Best gold coin dealer (branch/online)
• Best Gold Buyer (branch/online)

Here you can find the Focus Money Gold Trader Test as a PDF download.

€uro am Sonntag 2019: 

philoro Germany receives top marks

philoro EDELMETALLE is one of Germany's best precious metal traders again in 2019.

This confirms one of the oldest and most comprehensive precious metal dealer tests nationwide. The renowned magazine "€uro am Sonntag", together with the Deutsche Kredit Institut (DKI), put the industry's greats through their paces. 14 precious metal dealers were evaluated in around 360 customer contacts according to 265 individual criteria.

The result: philoro scored "good" or "very good" in all categories. In the overall rating, the company achieved the rating "very good". In the Service category, philoro was voted 1st place, ahead of all other providers.

philoro achieved top marks in the following areas:

• Customer Service
• Security & Transparency
• Addition: scrap gold purchase
• Appreciation
• Conditions

We are proud of our colleagues in Germany. They especially thank their customers very much for their loyalty for many years, as well as the trust placed in them.

Focus Money: philoro is the best precious metals trader in 2019

Once again, there is an eventful year behind the precious metals industry, and so Focus Money magazine once again chose Germany's best gold traders this year.

The categories were each divided into the divisions branch and online distribution, where philoro EDELMETALLE GmbH in 5 out of 6 disciplines, the best grade "very good" and in the other the equally satisfactory and second best possible grade "good" could secure. Thus, it continues to be one of the leading trading houses in terms of precious metals and investment throughout Austria. A fact that the renowned FOCUS MONEY test can certify.

FOCUS MONEY: BEST GOLD TRADER 2018

In 2018 the business magazine Focus Money again awarded the prizes for „best gold trader“, „best gold coin trader“, "best gold bar trader" and "best gold buyer" to the precious metal trading house philoro. 

FOCUS MONEY: Best gold trader 2017

The renowned business magazine Focus Money awarded the prizes for „best gold trader“, „best silver trader“, "best platinum trader" and "best palladium trader" to the precious metal trading house philoro. 

philoro.li awarded as most favourable gold bullion trader of 2017

Goldpreis.ch gives an annual award to the most favourable trader of its category (goldbullion/-coins, silverbullion/-coins). philoro was awarded as most favourable goldbullion trader of 2016 and 2017.
 

 
 
 
 
 
 
 

Focus Money: Best gold coin trader and goldbullion trader 2016

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Berlin, 13.01.2016:  The renowned business magazine Focus Money awarded the prizes for „best gold coin trader“ and „best gold bullion trader“ to the precious metal trading house philoro. Especially the variety of the products, reasonable prices, the certification, the quality of the bars as well as the service of the family business were highlighted positive. More than 30 nationwide online- and chain stores were interviewed in an extensive survey process on behalf of Focus Money by the German Financial Service Institute to 75 individual criteria.
 

philoro.li awarded as most favourable gold bullion trader of 2016

Goldpreis.ch gives an annual award to the most favourable trader of its category (goldbullion/-coins, silverbullion/-coins). philoro was awarded as most favourable goldbullion trader of 2016.
 

 
 
 
 
 
 
 

philoro.li awarded as most favourable gold coin trader of 2014

Goldpreis.ch gives an annual award to the most favourable trader of its category (goldbullion/-coins, silverbullion/-coins). philoro was awarded as most favourable gold coin trader of 2014.