Personal information is comprised of particulars about the personal or material circumstances of an identified or identifiable individual. This includes information such as name, address, phone number and birth date.
Identification, storage and protection of personal data
Each page-view of our website and each retrieval of a file stored on our website is logged. The storage serves internal system-related and statistical purposes. Information logged includes: name of file, date and time of retrieval, amount of data transferred, notification of successful download, web browser and requesting domain. Additionally, the IP addresses of the requesting computers are logged. Additional personal data is collected only if you provide this information voluntarily, for example during an inquiry or registration or to close or fulfil a contract.
During both the transfer and storage of personal data, data encryption procedures and access control systems of the latest generation are used to protect these procedures in as far as possible from unauthorised access.
Use and disclosure of personal data
If you have provided us with personal data, we use it only to respond to your questions, to execute contracts concluded with you, and for technical administration.
Your personal data will be passed on to third parties only if this is necessary for the purpose of fulfilling the contract or if you have previously consented to it. You have the right to revoke your consent with effect for the future at any time.
Promotional information or newsletters will be sent to you via e-mail or other telecommunications media only if you consent to such submissions. If you no longer wish to receive such mails from us, you can of course unsubscribe at any time at no cost by writing to or by e-mailing the contact addresses given on the website details page below.
Right of access, rectification and deletion of data
Under the provisions of the Data Protection Act you have, at any time, the right of access, rectification and erasure of personal data. You can contact us regarding this matter by writing (by post) to the company headquarters given in the website details.
Google Analytics and Cookies: Information for visitors to the website
The website of philoro EDELMETALLE GmbH uses Google Analytics, an Internet analysis service of Google Inc. (‘Google’). This service uses so-called ‘cookies’, text files that are stored on your computer and enable an analysis of the website. The information generated by the Google Analytics cookie about your use of this website (including your IP address) is transmitted to a server belonging to Google Inc. in the USA, where it is saved. Google uses this information to evaluate your use of the website, compile reports about website activity and to render other services associated with the websites and Internet usage. It is also possible that Google may forward this information to third parties, if this is required by law or if third parties process this information on behalf of Google. Google will never associate your IP address with any other data gathered by Google Inc.
You can stop cookies being installed by activating the appropriate setting in your browser. However, we would like to point out that this may prevent you from being able to use all of the functions of this website. Through the use of this website, you agree to data about you being processed by Google in the manner described above for the purpose mentioned.
We strive to protect your stored personal data by taking all technical and organisational measures to make them inaccessible to third parties. When communicating by e-mail, complete data security cannot be guaranteed by us. We therefore recommend that confidential information be sent by post.