Update: April 13, 2021
due to the current Covid-19 situation, our store in Vienna is only open for selling precious metals to us from April 1st, 2021 up to and including May 2nd, 2021, i.e. you can sell your precious metals in our Viennese store, but not buy them due to current regulations.
The good news: You can still order in the philoro webshop. We offer you that we store your ordered and prepaid goods free of charge in our store in Vienna until we can reopen our stores fully on May 3rd, 2021 and you can pick up your goods in person. Payment in the store is currently not possible for webshop orders.
Delivery by Österreichische Post AG will be carried out as usual. Our logistics employees adhere to the highest safety and hygiene standards. This includes, among other things, regular and thorough hand washing and disinfection as well as wearing disposable gloves when packing your orders.
There may be delays in delivery beyond our control and delays in processing inquiries and orders. We ask for your understanding and try to process your inquiries as quickly as possible.
Your philoro team.
Find out more here: Information on the Covid-19-Situation