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Update: 18. January 2021

Dear customers,

due to the current Covid-19 situation, our stores are only open for selling precious metals to us up to and including February 7th, 2021, i.e. you can sell your precious metals in our stores, but not buy them due to current regulations.

The good news: You can still order in the philoro webshop. We offer you that we store your ordered and prepaid goods free of charge in our stores until we can reopen our stores fully on January 25th, 2021 and you can pick up your goods in person. Payment in the stores is currently not possible for webshop orders.
 
Delivery by Österreichische Post AG will be carried out as usual. Our logistics employees adhere to the highest safety and hygiene standards. This includes, among other things, regular and thorough hand washing and disinfection as well as wearing disposable gloves when packing your orders.
 
There may be delays in delivery beyond our control and delays in processing inquiries and orders. We ask for your understanding and try to process your inquiries as quickly as possible.
 
Stay healthy!

Your philoro team.

Find out more here: Information on the Covid-19-Situation​

philoro EDELMETALLE GmbH
Währinger Straße 26
A-1090 Vienna
Austria

Tel: +43 1 997 14 72
Fax: +43 1 997 14 72 100

E-Mail: info@philoro.com
Web: www.philoro.at

Store collections are expected to be possible again from January 25, 2021 onwards - after the 3rd lockdown.

Payment options: cash, debit card (Maestro)


Opening Hours

Mo - Thu
09:30 h - 18:00 h
Fr
09:30 h - 16:00 h
Sa
09:30 h - 13:00 h

Please note that due to the money laundering regulation, we are obligated to establish and document your identity for cash transactions of €10,000 or more. 

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Directions

To reach us by public transportation:

The easiest way to reach us is by underground: Take the undergound “U-2“ to “Schottentor“ station. From there, it's about 250m to Währinger Straße 26. Alternatively you can take tram line 37, 38, 40, 41 and 42.

To reach us by car:

Our office is located at Währinger Straße 26, in the 9th district of Vienna “Alsergrund“, about five minutes from Votive Church.